Privacy Policy

This privacy policy sets out how Start Up Stirling uses and protects any information that you give Start Up Stirling when you use this website.

Start Up Stirling is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Start Up Stirling may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

Who are we?

Start Up Stirling is a Stirling based charity dedicated to helping local people in hardship by providing starter packs and foodbank support throughout the Stirling Council Area. Start Up Stirling is a Scottish Charitable Incorporated Organisation (SCIO) SC035477. The registered address is Start Up Stirling, 16B Whitehouse Road, Stirling, FK7 7SP.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about our services, make a donation, or if you register to receive updates.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a donation online, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

· Process a donation that you have made;
· Seek your views or comments on the services we provide;
· Notify you of changes to our services;
· Send you communications which you have requested and that may be of interest to you. These may include information about campaigns, appeals, or other fundraising activities.
· Process a grant or job application.

What are the legal grounds for processing your personal data

We rely on the following legal bases to use your personal data:

a. Where it is necessary for a contract with you
b. Where it is necessary for the legitimate activities of Start Up Stirling , as a not for profit body
c. With your consent
d. Where it is necessary to comply with our legal obligations

What are your rights under data protection laws

You have:

1. The right to be informed about the processing of your personal information
2. The right to request access to your personal information and to obtain information about how we process it
3. The right to have your personal information corrected if it is inaccurate
4. The right to have your personal information erased
5. The right to restrict the processing of your personal information
6. The right to move , copy or transfer your personal information
7. The right to complain to Information Commissioners Office which enforces data protection laws

How long will we hold your information

We will not retain your personal information for any longer than is necessary. For a fuller explanation of the various periods of time we will hold information, please refer to our policy which can be made available to you by contacting


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Any payment information (such as credit or debit card details) is processed via Stripe and is encrypted and protected with encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

How we use cookies

Like many other websites, the Start Up Stirling website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to log traffic to the site. This helps us to improve our website and deliver a better more personalised service

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

· Whenever you are asked to fill in a form on the website, if you are asked for if you would like to sign up to our mailing list, leave the box unchecked
· If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing via the link in the email

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under GDPR 2018.

If you would like a copy of the information held on you or would like us to transfer your data to a third party please contact

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.